FAQs

Rural Outfitters specializes in a curated selection of high-quality camping and outdoor-themed t-shirts designed for comfort, durability, and style. Our range includes ultra-soft cotton tees, eco-friendly blends, and adventure-inspired designs that celebrate the camping lifestyle. Each shirt is made to withstand everyday wear while showcasing your love for the outdoors.

We accept various payment methods, including major credit cards, PayPal, Shop Pay and other secure payment options. All transactions are processed securely to ensure your information is protected.

We are dedicated to ensuring your complete satisfaction with your purchase. If you believe your item is faulty, damaged, or incorrect, please contact us within 30 days of delivery.

For customers in the UK and EU, you also have a 14-day right to cancel your order under distance selling laws.

Please note that return shipping costs for change-of-mind returns are the customer's responsibility.

Feel free to reach out to us anytime at support@ruraloutfitters.store. We will gladly review your situation and discuss how we can assist you further. 

Click here to review our full return policy.

To initiate a return, please contact our customer support at support@ruraloutfitters.store. We provide prepaid return labels for approved defective, damaged, or incorrect items and instructions on how to send your package back.

Delivery times depend on your location and the shipping method you choose at checkout. Orders are processed within 1 to 3 business days, and shipping may take an additional 2 to 10 business days based on your location.

For more information, click here to view our full shipping policy, which includes estimated delivery times.

If your order arrives damaged or defective, inspect the item right away and contact us at support@ruraloutfitters.store within 30 days of delivery. We will assess the issue and offer a solution.

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and place a new order for the desired product once the return is accepted.

You can reach our customer support team through our contact page or via email at support@ruraloutfitters.store. We are here to assist you with any questions or concerns you may have regarding your order.