FAQs
Find Your Answers Here
What materials are your products made of?
What materials are your products made of?
Rural Outfitters specializes in a curated selection of high-quality camping and outdoor-themed t-shirts designed for comfort, durability, and style. Our range includes ultra-soft cotton tees, eco-friendly blends, and adventure-inspired designs that celebrate the camping lifestyle. Each shirt is made to withstand everyday wear while showcasing your love for the outdoors.
What payment methods do you accept?
What payment methods do you accept?
We accept various payment methods, including major credit cards, PayPal, Shop Pay and other secure payment options. All transactions are processed securely to ensure your information is protected.
What is your return policy?
What is your return policy?
We are dedicated to ensuring your satisfaction with your purchase! If you are not completely happy with your order, please contact us within 30 days of delivery.
We will gladly review your situation and discuss how we can assist you further. Feel free to reach out anytime at support@ruraloutfitters.store; we are always here to help!
Click here to review our full return policy.
How do I initiate a return?
How do I initiate a return?
To initiate a return, please contact our customer support at support@ruraloutfitters.store. We will provide you with a return shipping label and instructions on how to send your package back.
Are there any items that cannot be returned?
Are there any items that cannot be returned?
Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards.
How long does it take to receive my order?
How long does it take to receive my order?
Delivery times vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days, and shipping may take an additional 2-5 business days depending on the destination.
What should I do if my order arrives damaged?
What should I do if my order arrives damaged?
If your order arrives damaged or defective, inspect the item right away and contact us at support@ruraloutfitters.store within 48 hours of receiving it. We will assess the issue and offer a solution.
Do you offer exchanges?
Do you offer exchanges?
We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and place a new order for the desired product once the return is accepted.
How can I contact customer support?
How can I contact customer support?
You can reach our customer support team through our contact page or via email at support@ruraloutfitters.store.We are here to assist you with any questions or concerns you may have regarding your order.
Still Haven’t Found Your Answer?
If you have any questions or need further support, feel free to contact us at support@ruraloutfitters.store or through our contact page below.